We will treat your details as confidential and will only use in line with our privacy policy (as stated in our terms and conditions).

Yes, all payments made through PayPal on the site are secure.

We ship all our pies via 24-hour courier.

We aim to process all orders within 3 – 5 days, but there may be times when this lead time is extended. If you have an urgent requirement, please let us know.

We completely understand that £9.95 might seem high, but we want to be totally transparent — we don’t make a penny on postage and packing. That charge simply covers the actual cost of safely delivering your pies in temperature-controlled packaging.

Because our pies are sent chilled and require specialist insulated boxes and express delivery to ensure they arrive fresh and in perfect condition, the cost per 6-pie box reflects this.

Each set of 6 pies is packed and shipped separately to maintain quality and freshness throughout the journey. We’re always looking for ways to make shipping more efficient, but we’ll never cut corners when it comes to delivering your pies in the best possible condition.

Our pies are handcrafted in small batches using locally sourced ingredients and perfected recipes by award-winning Chef Richard. We’ve won 46 British Pie Awards and counting!

Yes! You can mix flavours within each pie size (Catering, Bistro, or Gastro). Just make sure each size is ordered in multiples of six (6, 12, 18, etc.)

Yes – all our pies freeze beautifully. We recommend freezing them on the day of delivery and consuming within three months for best quality.

Absolutely! We offer wholesale options for catering, hospitality, and retail. Please contact us to discuss your needs.

Yes, please contact us with any questions and we will pass on any information that we hold.